FAQ

To enjoy the exhibitions and keep the collection safe, please note the following basic facts before your visit:


How do I visit Ruby City?

Ruby City is located at 150 Camp Street, San Antonio, TX, 78204.

Access by Car

Ruby City is easily accessible from highway 35 South/ I 10 East. Take the S. Alamo Street exit (155A), turn left onto S. Alamo, at the second light turn left onto S. Flores St., then Camp St. is the first left.

From downtown, take St Marys St. to Cesar Chavez, turn right and go to the S. Flores intersection, turn left, then Camp St. will be on your right a few blocks down.

Access by Bus

From downtown, Via Buses 43 and 44 stop at S. Flores & McManus Alley, a 3-minute walk from Ruby City.

From the south, Via buses 11, 43, 44, 243 and 251 stop at S. Flores & Daniel, a 2-minute walk from Ruby City.


Is it free?

Yes, all exhibition and events are free and open to the public.


When is Ruby City open?

Ruby City and Studio
Thursday, Noon to 8pm
Friday – Sunday, Noon to 6pm
And by appointment
Chris Park
Tuesday – Sunday, 9am to 6pm
Thursday, open until 8pm


Is it accessible?

Yes, wheelchairs are permitted inside.


Can I visit or tour the museum with a group?

Absolutely! We request that any groups larger than 10 persons make a reservation at least 1 week in advance to ensure that there are no scheduling conflicts.


Where is the closest restroom?

Public restrooms are located on the second floor of Ruby City as well as in Chris Park and Studio.


Can I take photos or video with my phone?

Photos and video are permitted, but no flash photography.


Can we sit on the floor?

Yes, but do not lean up against the walls or sculptures.


Are flash photography and the use of a tripod allowed?

No. We do not allow flash photography.


Are food and drink allowed?

No food or beverages, except water bottles, are allowed inside for the safety of the artwork.


What is the history of Ruby City?

Ruby City is the vision and mandate of our founder and dedicated art collector Linda Pace (1945-2007), who sketched the initial inspiration for the ruby structure after waking from a dream. A sparkling crimson building appeared to Linda in her sleep and then using colored pencil, she sketched the fanciful image and shared it with world-renowned architect Sir David Adjaye. Linda believed strongly in the power of art as a vital social force, a mission the 14,000 square-foot building, two-story building, will further.


Who designed the Ruby City building?

Linda Pace commissioned world-renowned architect Sir David Adjaye to design Ruby City. He is recognized as a leading architect of his generation. Born in Tanzania to Ghanian parents, his broadly ranging influences, ingenious use of materials and sculptural ability have established him as an architect with an artist’s sensibility and vision. He founded Adjaye associates in 2000 and his largest project to date is the Smithsonian Institution’s National Museum of African American History and Culture, which opened in the fall of 2016. Adjaye was also named as one of Time Magazine’s Most Influential People of 2017.


Is all art family-friendly at Ruby City?

We welcome visitors of all ages to Ruby City. Because we are exhibiting Contemporary Art, there may be adult content on view. We leave this up to the parent or guardian’s discretion.


Does Ruby City have a retail store?

No.


Does Ruby City have a café?

No, but there are many cafes and restaurants in the area, we suggest the following:

    • La Frutéria
    • White Elephant
    • Brown Coffee
    • El Mirador
    • Maverick Texas Brasserie
    • Francis Bogside
    • Rosario’s
    • Cascabels
    • Blue Star Art Complex


Are firearms permitted?

No firearms are permitted on Ruby City premises.


Does Ruby City rent its facilities for private events?

Ruby City does NOT rent out its facilities for private parties and/or events.


How can I contact Ruby City with any questions?

Please visit our contact page to find the appropriate staff member for your question.


How does Ruby City use my information?

Ruby City will never collect any of your personal data.